2/10, Horrible
Ronald
Viatge en família
13 de maig de 2025
We reserved and paid for a room in advance, and then found out that the room was on the second floor and required climbing a long flight of stairs. My wife is unable to climb stairs because of a disability. When I contacted the Thistle Inn, I asked for a room on the first floor. This was their response: "Good morning, we only have one room at the ground floor that’s occupied and the building had no elevator. Thank you!" Not accommodating at all. I have written asking for a refund, and have asked Expedia to help mw receive a refund. As of this moment, I have heard nothing.
Ronald
Estada d’1 nit (maig 2025)