6/10, Acceptable
Simone, Vienna
Viatge en família amb nens petits, Viatge en família
1 d’ag. de 2025
Què li ha agradat: Neteja, comoditats
The hotel is located in a fabulous location on top of the hill and in the middle of the forest. It is an historic hotel, with a lot of history and important politicians who stayed at this Grandhotel.
However, the hotel seems to still leave a bit in the past and it can be perceived when walking through the corridors. The room was ok, quite spacious and with a very nice bathroom. Unfortunately, not all the details were perfect, like one of the jealousies were not working. It was also impossible to make the room fully dark, given the light coming through the curtains.
The pool and the sauna area were ok, just a bit small for a hotel of this importance. Similar vibes were experienced at the breakfast, were a standard buffet is available while the options a la carte are very limited, with some different eggs choice and pancakes.
Last but not least, the personnel was generally nice but, not up to the standards compared to other guests: very short check-in information compared to two different guests before us and no water offered at the check out. Moreover, the inner parking was full, and we had to use the outside “free self parking”, which is 12 € daily, with machines not accepting foreign credit cards.
In a nutshell, charming hotel in a very nice location but not a full 5 stars treatment.
Simone
Estada d’1 nit (jul. 2025)
