6/10
Please read:
I usually stay at this property over the years.
They used to be the best when it comes to customer service and hospitality.
They are now wayy too low on that.
Very strict on check-in time. You have to show up there on the dot or later. And It will take you around 30mins to check in and get the room key.
They will not proactively check you in and verify your documents ealier than that, and when check in time at 3pm, everyone (guest) will be showing up at the same time and they will be overwhelmed.
Past 2 days, breakfast is just eggs/tomato/onion. No more ham.
No sausage or bacon.
Just few bread and usually just a roll looking bread. No more croisant.
Price wise, they went all the way double they used to be, which is fine.
I would rather stay at Mer c ure Chapinero next time if i have a choice.
JERALD
Estada d’1 nit (juny 2025)