Having read some recent reviews we were concerned about our visit. On arrival, the hotel like most along the front looks a little tired, however the front of the hotel was kept clean.
When we checked in the gent behind reception was really polite, knowledgable and helpful. He ensured we knew the WiFi code, assisted with our breakfast orders and dining time.
We travelled as a family of 5 (with 3 young girls under 7) the gent on reception had upgraded us to a larger interconnecting room to ensure our stay was more comfortable.
The room was (against all recent reviews) very warm all evening/night, clean and had a new kettle. We could clearly see the management had actioned recent feedback which was very impressive.
The room itself was a little tired/dated however it was clean and the beds were very comfortable. The hotel provided a travel cot for the little one which looked brand new, with a fitted sheet and cover.
Overall the bedroom was great for our set up!
The breakfast room was dated but it was clean, tidy and well equipped for all our needs. Again, the high chair for the little one looked brand new, with full 5 point strap - perfect! The girls had the continental breakfast offering and loved it, my wife and I had the full English. The breakfast was nice and set us up for the day. The chef/server was so attentive and polite, what a nice chap! He interacted with the kids and as busy as he was didn’t stop smiling.
Overall great experience from us. Thank you.
