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"Really good location, near restaurant and supermarket and bus and train."

"The Chalet was informal and very welcoming. The staff is amazing and helped us every day with dinner reservations. The onsen on site was terrific, and the breakfast was delicious. We will return!"

"客室は清潔で申し分ありませんでした スタッフの対応も明るく、楽しい旅行ができました 共用のシャワールームに髪の毛が多くあり、スタッフというよりも、泊まってる方、一人ひとりがお互いに気持ちよく使えるような配慮が大切だなと感じました"

"I had a wonderful stay at Fenix West Furano. The hotel is modern, stylish, and exceptionally well-equipped with everything you need — a full kitchen with complete cooking tools, utensils, and even laundry facilities. It really feels like a home away from home. The staff, especially Hardy, was incredibly friendly and helpful throughout our stay. Highly recommended for anyone visiting Furano!"

"朝食で富良野を楽しめました"

"2食付のプランでしたが、夕食朝食とも美味しくまたスタッフのサービスも丁寧で素晴らしかったです。また大浴場も清潔でサウナや露天風呂ありで湯上がりのアイスなどのサービスと共に満足できました。宿泊されるなら2食付きのプランがお勧めできるホテルだと思いました。"

"The tablet check-in does not work, and it also failed for other guests the day before and in the same day. The provided phone number is unreachable. The building is a design failure—calling it “noisy” is an understatement, as every word and footstep of other guests is noticeable. Communication with the accommodation is only possible via email, and no assistance regarding noise issue was provided. The rooms might look nice in theory, but in practice are poorly executed without any soundproofing. "

"飯店空調不夠冷 可能是九月份的關係早晚溫差大"

"시골의 오래된 온천숙소입니다. 음식이나 노천탕이 편안하지만 낡은느낌은 어쩔수 없습니다. 감안하고 본다면 짧게는 재방문 의사가 있습니다."

"地元の食材を使った夕食朝食美味しかったです。オーナーのホスピタリティも素晴らしい。富良野スキー場や近隣地域についても教えていただきました。ありがとうございました。"

"very clean, very nice house"

"Amazing hotel with a huge onsen! The breakfast buffet was very large and the dinners that we ordered at the cafe were delicious and convenient. The massage chairs were the cherry on top!"

"とにかく清潔で良い。 オーナーが日本人ではなかったが、とてもフレンドリーで困っていることがないか？声がけくださった。"

"The photos were accurate as well as the description. It’s a very cozy place in an insanely beautiful location. The exterior might be shocking to some expecting a high end house but it was wonderful and spacious inside. "