2/10
Hiya
I’ve just come back from my night at your hotel and would just like to say I was really disappointed for the following reasons.
We stayed in room 27 which seemed like a really dark dingy and dated room and in need some modernising but that wasn’t the main issue and I just feel like you should know that for the price of that room we wasn’t impressed and certainly wasn’t wowed with things like broken light switches and limescale on the bath filler and shower head.
We had two men come into our room at 3am with their phone torches on doing god knows what when we woke up they was at the end of our bed my girlfriend had no clothes on and to be honest it scared the hell out of us, neither of us realised we had to lock ourselves in for the night as that’s never normally the case when we stay at a hotel.
Also from the online pictures the hotel looks amazing but we feel like we came whilst you were in the middle of refurbishment but wasn’t told about this when we booked.
Around the pool as it certainly wasn’t like the pictures also we didn’t feel comfortable having to walk through part of the high street in a robe to get to the pool as I’m guessing due to the refurb we couldn’t get to the pool going through the hotel as the staff said we would need to walk round.
So with all that we didn’t feel like it was a good experience and certainly not for the money we paid for the night.
The staff were all great and very friendly and I mentioned this in the morning to them
Adam
Estada d’1 nit (juny 2025)
