6/10, Acceptable
Shayna
17 de set. de 2025
Pros: The rooftop 100% makes this hotel! The staff up there was very friendly and attentive; I actually looked forward to going up there. The sunset view at night is stunning and the food was fantastic.
Now to the not so good stuff
I booked my trip on Expedia and because of the time change, I landed the day after my check in to the hotel. When I got there, I was told that my reservation had been canceled due to being a no show. Thankfully they were able to resolve it and I was able to check in.
Next, I received a phone call 4 days into check in around 2pm saying I was due to check out at noon that day when I was booked until noon the 13th. I went back and forth with the woman on the phone for about 5 minutes as I'm looking at my email reservation then she gets back on the phone to tell me it was a system error. When I got back to my room, my key had been deactivated.
A part of me booking this particular hotel was the gym, however, the one and only treadmill here was not working.
The overall hotel is just alright. I definitely should've done my research as far as the location goes. I wouldn't necessarily recommend.
Shayna
Estada de 5 nits (set. 2025)