2/10, Horrible
Ofra
17 de set. de 2025
Absolutely Horrible Stay. Do Not Book Here.
I stayed at this hotel for 3 nights and it was the worst experience of my life. On my last day, I discovered that my safe had been tampered with. I had locked it multiple times (I double-check constantly due to OCD), and yet when I went to check out, realized it was open. My $5,000 diamond ring and €1,000 in cash were stolen.
When I reported this to management, they promised to call me back with an update but never did. It’s been over a week, and I’ve heard absolutely nothing. Their response at the time was dismissive and unprofessional — no concern, no investigation, no help. I already posted this review on Google, and the lack of follow-up confirms just how little they care about guests.
On top of that, the hotel itself is the loudest and most chaotic place I’ve ever stayed. Guests were partying outside until 6–7 AM, and walls are paper-thin — you hear everything from other rooms. Sleep is impossible. Even when asking for something as simple as extra coffee pods, staff made me feel uncomfortable and unwelcome.
The entire stay gave off a terrible, unsafe energy. Combine that with theft, cold service, and zero accountability, and it’s clear this property is not worth the money or risk. I spent 2.5 weeks in Spain staying at multiple hotels and never once had an issue — only here.
If you value your belongings, your peace of mind, or even the chance of a decent night’s sleep, stay far away from this place.
Ofra
Estada de 3 nits (set. 2025)
