2/10, Horrible
Michelle S.
17 d’oct. de 2025
Què no li ha agradat: Neteja
Disappointing, would not return. The listed hot tub is false advertising, they've had complaints & continue to list an indoor bathtub as a hot tub. See pics of this below. This indoor bath poured black water out when my husband tried to bathe. When he tried to switch to shower it was same result. When he turned on faucet to brush teeth, a terrible sulfer smell came out that forced him to shut it off. I found there have been previous complaints about smell in these reviews. I messaged owner at 9:47pm when we tried to bathe, messaged again at 11:06pm, & then a 3rd time reached out the next morning, and heard back for the first time at 8:20am. We had no clean evening or morning water use. We left to go leaf peeping, & they dropped by at 1:30pm & said they reset the water. Owner said in message to me that this happens when the water isn't run for awhile. Zero compensation for not providing access to clean water for our stay. Lots of deflecting responsibility & not acknowledging there are repeated issues. Owner driving to house does not change what already happened to us. I would not stay again as I could not trust that the water issues have been permanently resolved, or that the listing is accurate based on continuing to list a bath as a hot tub after complaints of being misled on this. Also, the lack of any compensation for the water issue shows a lack of true responsibility. We had problems w/fireplace, as flu would not stay open during fire. Word limit reached.
Michelle S.
Estada de 3 nits (oct. 2025)
