6/10 Normal
Melanah P.
22 de oct de 2025
Aspectos positivos: Limpieza
The apartment itself was fantastic. Getting into it and navigating the building was the biggest issue. All elevators and doors ran on an app called Latch, which was very unreliable. It took us almost 45 minutes just to get to the room because there was hardly any cell signal in the parking garage to troubleshoot the app connection issues (shout-out to the janitor who assisted us!). Also, we were not told that the parking/app access was not included in the rental price initially, so we woke up the next morning, and our access had been revoked, until we sent payment to the host. Better communication and upfront information would have been nice to know about these things. Warning to friends/family traveling separately - only one parking spot was available with the rental, so my friend had to use the apartment's guest parking on the 1st level of the parking garage. Upon checking out, we discovered someone had broken into the vehicle and shattered the driver-side window in the process. The apartment complex wasn't helpful with resolving the issue, and told us basically we would need to file a police report and have the police request the video footage directly. It put a sour end to what could have been a great stay.
Melanah P.
Se alojó 1 noche en octubre de 2025