2/10 Horrible
Joe
Viaje en pareja
2 de oct de 2025
Aspectos negativos: Servicios
Had to find a last minute hotel due to a sailing ban from high winds causing our ferry to be canceled. Booked this hotel through expedia and realized on the way over to the hotel that I had to message for check-in instructions. When I messaged asking for the check-in instructions, I instead got no response and an e-mail about processing a refund for the property. This left me stranded with no hotel in an area that had no hotels left due to the sailing ban and everyone else booking the remain hotels. On top of that the refund amount was incorrectly processed and I did not receive the full amount back until I messaged expedia about the error. I can't say anything about the room or property because I never saw it, and I can't tell who is more to blame, Expedia or the property manager, but I wouldn't recommend anyone risking booking this accommodation and potentially having to deal with the same thing I did.
Joe
Se alojó 1 noche en septiembre de 2025