2/10, Horrible
Kristofer
Viatge en família amb nens petits
16 de set. de 2025
Què li ha agradat: Neteja
Què no li ha agradat: Personal i servei, comoditats i estat de l’allotjament i instal·lacions
Turkey is beautiful, with sunny skies, warm beaches, and endless things to do both in and out of resorts. Sadly, Grand Park Lara fell far short of expectations.
Service & Staff
Service was among the worst I have experienced, and my family travels often. Around 70% of staff were not just unhelpful but dismissive, rude, and at times aggressive. Simple requests were met with irritation or hostility. Instead of feeling welcomed, we felt like a burden. The beach towel staff in particular were shockingly disrespectful. If management witnessed it, dismissal would have been immediate. Thankfully, spa and cleaning staff were professional and kind, but they were rare exceptions.
Food & Dining
Despite four restaurants, the food was bland, mass-produced, and lacking flavour. Compared to the rich, authentic meals we enjoyed outside the resort, the contrast was clear: the problem lies within the hotel itself.
Family-Friendliness
Though marketed as family-friendly, my children (12 and 8) were constantly told off for playing. Staff shouted at kids for running, kicking a ball, or simply asking questions. The message was clear: children are only partly welcome.
Other Concerns
Cats roamed freely around the hotel, an issue given my wife’s allergy and the lack of control it reflected. Guests we met also said the hotel had “seen better days.”
The Verdict
Halfway through, my kids said, “We do not want to come back.” We agreed. Turkey is breathtaking, but Grand Park Lara was disappointing.
Kristofer
Estada de 7 nits (ag. 2025)
