6/10, Acceptable
Kassatie
Viatge en família amb nens petits, Viatge en família
4 d’ag. de 2025
Què li ha agradat: Personal i servei
Què no li ha agradat: Neteja
Staff was super friendly and were understanding listening to my concerns. The first room I got had carpet and upon entering it, it was just immediately so stuffy that the first thing I had to do was open a window to air it out. Throughout the night, I just couldn’t sleep because it just smelt wet and I couldn’t get the smell of urine out of my nose. My blankets were also wet so I had to request for another blanket but was just given a thin sheet to replace it. Maybe i wasn’t specific enough?
My baby was also crawling around the floor and his feet and legs got so visibly dirty it was disgusting. I asked for room change the next morning at 5am and was able to get a different room in the afternoon with wood flooring. The new room smelt a lot better but the floor was still dirty like it had not been wiped or mopped? My feet just felt dirty walking on it and I couldn’t even put my baby down just due to the floor being dirty. Parking spaces were also very tight to get in to.
It is also worth mentioning that if you’re a light sleeper, having a room on the first floor was not great at all because you hear the people above you walking all the time. And that was with both of the rooms I got.
Overall wouldn’t book here again, the walk to Disney was still decently far for me since I was pregnant and the rooms were just dirty. I hate hearing people above me walk and do their business. But I will say that staff was very nice and did not give me no trouble at all.
Kassatie
Estada de 2 nits (ag. 2025)
