Hoteles cerca de Arena Almaty - Almaty

"The hotel is clean and comfortable, but not being able to speak Russian was a problem at reception and throughout my stay. Meal sare not included, but available to buy from the pleasant in-house cafe."

"Evet çok nazikler otel harika"

"Personal unfreundlich, keine Englisch-Kenntnisse, Frühstück bescheidene Auswahl, Zimmerservice katastrophal, Zustand Hotel mehr als abgewohnt, Lage nicht wirklich toll"

"Exceptional property. Very professionally managed indeed. Complimentary towels, slippers and shower soap is provided on arrival. There is also complimentary tea and drinking water. Very good indeed, would recommend 110%"

"Terrible only one word for full stay and even for expedia support. "

"Enjoyed the comfortable be and very good breakfast. Staff was very helpful. Two problems, indoor pool could only be used by paying spa guests and that information was not clear in the description of the hotel. Also our window was completely blocked by a building that was less than one meter away. No view or natural light."

"The hotel met my expectations for what I paid. It was clean, air condition worked well, and mattress was comfortable. A mall with big supermarket inside was nearby. Dana, Front Desk Staff, was incredible and the only one who cared and communicated in English. Dana was helpful and I thank her for her thoughtfulness."

"The staff went above and beyond "

"A comfortable enough stay for those not spending a lot of time in the hotel and don’t have special needs. Staff were friendly and helpful and rooms are a good size with a modern bathroom. Two issues that unfortunately will mean I would not book again - the wifi will not hold up for business calls and the vegetarian options are very limited compared to other hotels I have stayed in in Almaty. If neither is important to you than this is a decent hotel pick! "

"suited my purpose."

"One of the best hotels in Almaty, family friendly, excellent spa facilities, and staff that gives you personalized attention, despite the huge size of the hotel. Excellent food, amenities and astounding park surrounding the hotel. A true jewel."

"The bed was comfy, the pillows were decent and the staff was nice. The location was fairly close but easier to get to things via a scooter or quick rideshare. The AC also worked well. The WiFi was unusably slow, you couldn't even stream music or use YouTube or any other app on the provided TV. If you plan to stay at the hotel at all, you'll need a decent mobile data package. The showers eventually get warm if you leave them on long enough, but never got hot. The breakfast was available and...

"Sängarna i vårt rum var mycket hårda. Bara en 3 cm skummadrass på träbotten. Trappstegen i trappan var 35-40 cm höga(!) upp till andra våning. Värdinnan var trevlig fram tills att hon fick höra att vi sov dåligt på grund av madrasserna. Alla måste äta vid samma tid. Vi fick inte ett eget bord till frukost. Frukosten var bra men man fick en färdig tallrik med mat. Läget uppe i bergen var lugnt med frisk luft. Trevlig inredning med gamla trägolv."