"I had to talk to the manager for the van not giving us a ride to the swimming pool. They said they would pick us up in 10 minutes but no one showed up. The manager was nice to give us some perks. But the staff needs more training. The breakfast was really good"

"The hotel was good, clean, staff friendly and very helpful. Breakfast was very good and rooms were sound proof and with good air conditioning. Pool were clean but small. At times they felt a bit crowded but most of the time were good in June. I imagine that July and August they would be crowder. Amenities like the Club for VIP were expensive €15 per drink! the same as the spa services. The restaurant Suena Chibo served us the worst rump stakes we ever ate at €26 per piece. Do not recommend...

"This is an absolutely amazing hotel. The staff are exceptional, always warm, welcoming, and attentive, making every stay feel truly special. The food is outstanding, with an excellent choice and consistently high quality. I have been coming to this hotel for many years, and it never disappoints. Every visit feels just as special as the first, which is a real testament to the wonderful team and the exceptional standards they maintain. Without a doubt, this is the best hotel in Spain in my...

"they should provide bottle water to its customers ."

"Everything was excellent, we were expecting a different room but the hotel reception man was great at making us happy and we ended up with the outdoor space we wanted the next day. Thanks for a lovely stay and the stuff are all excellent."

"Modern hotel, good location. Room itself was good, however the location was poor (room 229). No sun at any time of day on the balcony. Right above the children’s play area at the restaurant so v noisy from early morning. Also next to the entertainment area, but back of stage so couldn’t actually see, but could hear! Entertainment stops at 10pm so not too bad. We didn’t move rooms as had already unpacked. We did pre-request a quiet location with a view - we got neither. This hotel is great if...

"There was only one restaurant despite what Expedia and online said our AC never worked and there were ants in our room"

"I had a 4 day trip with my 7 year old daughter and so researched like a dog with a bone, as I needed to be sure I could find a balance of solo-adult / child friendly amenities. This hotel was perfect, I was so pleased. First of all, the food - considering all inclusive - was absolutely fantastic, as were most of the drinks. The kids club and evening entertainment kept us both happy, as I got a few hours here and there to myself, plus we got to do things together evening, given the entertainment...