"Excellent "

"Shower was amazing. The room had a lot of space."

"Clean rooms, friendly staff, great breakfast buffet (especially for families/kids)...a bit pricey but it was high season. Although it's not at the center of the busy neighborhoods, it's very close to the train station and taxi rides were an average of 15 mins to most of the tourist sites. "

"This is the best hotel I have stayed. The staff was absolutely cordial and professional and the food was delicious, the rooms clean and beautiful if I ever return to Tokyo I want to stay at The Kahala. Arigato!"

"The hotel is very stylish and spotlessly clean. The staff was friendly and helpful. We particularly liked the free cappuccino every morning made by I Wawan, who was super friendly and a great barista "

"This hotel was exceptional. Truly what you would expect for Forbes and Michelin 5 star rating. The rooms were very large for Japan standards. Wonderful deep soaking tub and exquisite views. The bed was extremely comfortable. One of the best things about this hotel is the hotel bar. I’ve never seen such spectacular skyline views. They even stamp the foam of your beer with the hotel logo. I would highly recommend this hotel for couples but not for families because the shower and tub is...

"Excellent "

"Excellent!! "

"Our room was very big and they made an extra bed for my son before our arrival, which was very nice. The garden is absolutely beautiful and definitely a bonus. It’s walking distance to Shinagawa station, so it’s very convenient. "

"I found the location convenient. Walkable distance to subway. Washroom is very clean. I appreciate there is a separate tap for drinking water. I know the tap water is drinkable but the separate tap is nice."

"Top hotel in tokyo everything was excllent "

"Highly recommended "