"The location was great - proximity to Palma, bus line, beach - but not what I would consider a 5 star hotel. Service was lacking and a bit disappointing; for example the airline lost our luggage and I asked for a brush to be delivered to our room, and it never was despite 2 calls. One morning we scheduled room service for a time indicated on their ordering card (10 am - 10:15 am); it arrived at 10:40 am after a phone call. The experience contrasts with other 5 star hotels where the service is...

"Hervorragendes Hotel! Design, Sauberkeit, Service wirklich außergewöhnlich. Klare Empfehlung!"

"Personal sehr hilfsbereit. Frühstücks- und Abendessenbüffet sehr viel zur Auswahl. Das Zimmer und auch die komplette Anlage ist sehr sauber. Die Nähe zum Megapark und Bierkönig super - trotzdem hört man nicht sehr viel davon im Hotel. Bushaltestellen zum Innenstadt und Kathedral direkt vor dem Hotel. Wir hatten so viel Glück und hatten ein Zimmer auf dem 6. Stock mit Meerblick. Danke nochmals hierfür 😘"

"Tolle Ferienanlage, viele Pools, herausragendes Frühstück, Dachterrasse mega, 300 m zum MegaPark"

"I had a great time in Iberostar. The staff was really helpful and accommodating. Unforgettable experience among the best I had."

"Location, Room, Reception area"

"We stayed at the hotel for the second time and we really enjoyed it. Everything was perfect."

"Fantastic hotel, service and general attention at the highest level. Thoroughly recommend."

"Centrally located within a quiet square in Palma. Roof top pool, bar and lounging area provided a restful and invigorating alternative to sightseeing with beautiful panoramic views of cathedral, local churches and local civic buildings. Interiors were outstanding and the restuarant, bar and reception area provided a pleasant experience. In particular the breakfast menu was excellent. Finally, the staff could not be more respectful and helpful recommending excellent restaurants within the area...

"Fantastic location, beautiful rooms and helpful staff! Beautiful rooftop restaurant. "