"No one! Everyone is very friendly"

"I previously had a pleasant experience staying at this hotel during Thanksgiving with my family. However, my current stay has been extremely disappointing. From the beginning, my reservation was mishandled—initially not found, then found later—which indicated a lack of organization. Each night, due to the booking site issue, I was required to rebook, and I’ve been charged $100 daily for incidentals. When I sought assistance to consolidate these charges, I was told the responsible person was...

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"I've stayed here many times while traveling through Mobile. First, to give credit where it's due, I still consider this the best hotel in Mobile. That said, each stay seems to come with a different room quality and a different staff experience. The staff is generally friendly and accommodating, although on occasion I get the impression that some employees are not particularly happy to be there. The rooms are the biggest unknown. I sometimes wonder if booking through Expedia results in being...

"Beautiful charming place , very peaceful and out of the way of all the busy places but in walking distance of alot"

"(I was told they should be getting a remodel in about a year from this posting as of 6/29/2026.) We were visiting family, so we didn't visit the restaurant or bar at all, but I've heard it's good though. The staff were all friendly and helpful and gave out free, warm, walnut chocolate chip cookies whenever asked for. They have an "Incidentals" hold of $50 in case you want something from the lobby or elsewhere in the hotel. The selection was ok for convenient things to purchase in the lobby. The...

"Excellent view, close to everything Orange Beach and will definitely stay here again. Great property!"