"Staff was very hit or miss, but generally they were extremely unhelpful, rude, and slow. There was also a hidden “destination fee” they charged for every night we stayed, and when asked, they told me it was for “free WiFi” — I am perfectly ok with using my own cellular data though? Furthermore, I left a neat pile of empty water bottles and towels in a visible corner of my room, which no one picked up throughout the nights we stayed. Location was great. Wouldn’t stay again though."

"Lovely!!"

"This was by far the worst experience I have ever had at a Hyatt property. The level of service I received from the bell staff was extremely disappointing and, in my opinion, well below the standard I have come to expect from Hyatt. Rather than trying to accommodate a straightforward request to temporarily hold my bags while I rushed to an important meeting, the interaction became unnecessarily complicated and frustrating. Being told that my bags could not be held and then being told I would have...

"Very dated. The showers are horrendous. The worst thing and importnat to know is that you will be charged $5 per bag, to hold your bags. Never in all my hotels stays all over the world have I encountered this."