"Having booked a room months in advance you think would give you some priority, unfortunately even though I had requested a higher floor room and the only room "available" was on the 1st floor. They said they could move us the next day, so okay what choice did we have. After receiving no other communication about when/how we went out the next day only to receive a phone call at noon (when we were on top of the mountain) meaning we could not move our stuff and once again did not have another...

"Great hotel, very expensive to eat and drink ! Great service"

"Very pleasant experience, clean friendly."

"We had a nice stay at Château Gütsch. The highlight of the hotel is undoubtedly the spectacular view from the terrace, which overlooks Lucerne, the lake and the surrounding mountains. It’s the main reason to stay here and it’s truly breathtaking, especially in the evening. Our room was comfortable, and the air conditioning worked perfectly, which was much appreciated during the hot weather. The breakfast was also very good, with a nice selection. One of the hotel’s biggest advantages is its...

"Pésima atención a cliente. Nos tocó ir en temporada de ola de calor, por lo que las habitaciones no cuentan con aire acondicionado, pero nos brindaron un ventilador, el cual se descompuso la primer noche que estábamos ahí. Al reportarlo en recepción la señora que nos atendió nos respondió de manera burlona que durmiéramos con la ventana abierta y que no importaba si se metían arañas o bichos (De s cuales llegue a ver 5 arañas) y a pesar de dormir con la ventana abierta el clima seguía siendo...

"Personalloses Hotel mit tollem Restaurant (gehört nicht zum Hotel). Sauber, ruhig und tolles Preis-/Leistungsverhältnis."

"The room is clean most of the staff are very nice breakfast is great the only things is the air conditioning is not so good but very nice place good location"

"Great hotel, super clean, breakfast was great, however, the gym did not open during stated hours so I was unable to workout my entire stay."

"Great location near train station and main dining area in town. Wonderful rooftop bar/restaurant with amazing views. The hotel has buy one/get one free drink vouchers. Awesome hotel."

"Great one night stay at Stoos Lodge! Easy check-in and friendly and helpful staff. The room we stayed in was clean and comfortable. The location being next to the funicular is a terrific jumping off point for hiking. The breakfast buffet is excellent."

"Amazing !"