"The hotel is in the best location , best hotel staff ever , very good food at restaurant great value for money . Fantastic room very quiet as double glass windows . Great spa Fantastic roof top with amazing view Can’t wait to go back"

"美味しい日本食の朝食と、フォーなども食べられます。 多くのスタッフが日本語が通じます。 部屋は清潔で、冷暖房や金庫もあります。 水も安全です。"

"I was really excited to stay at this property from the pictures and the “roof top” when I first arrived I noticed the property was not matching the description online. The roof top was very small and the kitchen didn’t have a lot of things available. When going into my room I noticed multiple things wrong. The beds were pushed together to make a king bed. Then I noticed there were bugs all over the bed. The sheets were dirty and the room smelled like cigarettes. They did apologize and moved me...

"Some of the rooms felt claustrophobic as there were no windows. I also stayed in a room where the face basin was in the room and the toilet was in the shower. The free breakfast was nothing to write home about and very lacking. The advertisement for the hotel lists a mini bar/refrigerator but says nothing about the fact the you have to pay for the things in it; you find that out when you’re checking out and they charge you for the things that you consumed. This is sort of underhanded. Thankfully...

"I had a truly wonderful stay at JM Marvel Hotel in Hanoi’s Old Quarter. The location was perfect, the room was clean, spacious, and comfortable, and I loved having a little balcony to relax on. The rooftop bar was a great bonus, but what really made my stay special was the staff — they were incredibly friendly, welcoming, and helpful. Highly recommend!"

"Lovely hotel. Exceed my expectations."

"Breakfast was amazing. Location was perfect in the heart of old town, staff were extremely friendly and made everything easy. Shout out to the bar staff who gave us excellent recommendations for restaurants in Hanoi"

"Everything was excellent and perfect location."

"朝食が美味しい。"

"Overall very comfortable and welcoming"

"Stayed here overnight as we were passing through Hanoi from Sapa to Ninh Binh. We chose this hotel because it’s walking distance from the Sapa express bus stop in Hanoi. We were able to walk with our suitcases there without issue. Enjoyed our stay. Bed was comfy and the room itself was perfect for what we needed. In fact they gave us a free upgrade which was incredibly kind. The breakfast buffet was yummy too and they offered soy milk as an alternative which I was incredibly grateful for. More...

"Nothing Special !"