"I am delighted to offer the top rating because of many reasons. They gave my request for room allocation their full consideration. I slept very well, thanks to them. I liked the cleanliness of the room. The hotel manager is very customer friendly and considerate which made my stay at the hotel most pleasant. The hotel staff are always attentive to customer needs. The hotel is near the shopping and dining facility which is very convenient. When I make a trip to Jakarta, I can not think of...

"Great service, great amenities, close to the airport. We'll be back!"

"Great staff working there,thank you so much"

"Just love the friendly staff and the food is outstanding "

"Big and clean rooms that keeps a good standard. Large beds, stable wifi, silent and good space for working or playing. A lot of activities for kids at all ages with a mini version of a in-house water park and a kids club that has VR games and a large activity room. Breakfast was good and had a lot of options. Staff always friendly and accomodating."

"Nice hotel, delicious breakfast, clean "

"Had a wonderful stay at Mercure Jakarta Kota. I must say, the front office staff went out of their way to take care of my requirements and even ordered some IKEA products I wanted to carry back. Special thanks to Rika & Hafist Subchan for their excellent customer service. The staff across were nice and courteous and always helpful - house keeping, restaurant, room service, support staff and front office. The rooms were spacious and nice, and of course the breakfast buffet too! Was a pleasant...

"Fantastic hotel, nice helpful staff, top house keeping, everything clean, good location, close to senter, metro station 8 min away. Thank you for oppgradering me to a big room on top floor. Good value for money."