"Checking in took over 2 hours. The reception kept saying our rooms would be ready in 20 minutes but it wasn't true. Rooms aren't good either, towels have holes in them and air conditioning does not work. "

"While the location is quite good for those who want something close to the central station and also near the shopping area and the Old town, right outside the hotel can be a bit unsavory, especially at night. The hotel itself is starting to show wear and tear. The AC did not work properly in my room and the water temperature in the shower kept going from cold one second to scalding hot the next. The maintenance person who checked the room temp couldn’t fix it and just pinned it on the hotel...

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"Rayan was at the front desk when I checked in. He was great! Very professional, knowledgeable, funny, and really helped me get settled in. "

"Der Bitte nach Einzelbetten aus der Buchung wurde nicht nachgekommen, erst am zweiten Tag konnten meine Schwester und ich getrennt schlafen. Untergebracht waren wir in einem 12m² großen Raum. Ich hatte das Gefühl, das es ein Einzelzimmer war, zumal es nur mit einem Satz Handtücher ausgestattet war. Der Bitte nach einen zweiten Satz wurde nicht entsprochen. Service: zwar stets bemüht, aber mehr nicht. Die Photos bei Expedia entsprechen nicht mehr der Realität: die Räume sind im Betonoptik neu...

"This hotel is conveniently close to Antwerp Central Station and all main tourist attractions. Check in was very easy and efficient. The room was very clean and we were to the rear of the property so it was very quiet. The bed was just divine. So comfortable and a great size. Great selection at breakfast with freshly cooked options available. We really enjoyed our stay and would highly recommend."

"Ontbijt heel goed, vriendelijk personeel. Bereikbaarheid niet goed aangegeven, te lang rond gereden voordat we de ingang hadden gevonden."