"My daughter and I also take a trip to the keys every year and it has been 2 years since we had vacation at Hawks Cay. This recent stay was perfect like always! We will be back soon!"

"Staff was helpful and they went out of their way to make sure our stay was good."

"On the positive… The room was spacious The bed was clean and comfortable. The air conditioner worked well. However…. What was once a beautiful property is suffering from neglect. There is a lack of maintenance and investment in the facility. The floor of my room had a maze of black marks on it. The finish on the furniture was chipped and scratched. The towel bar in the shower was rusted. The towel bar on the wall was falling off. The toilet seat was coming off. The gate to the pool would...

"I never actually stayed at the property. Two days before my family trip, my young son had to have emergancy surgery. We had to postpone our trip. The manager at Tranquility was extremely helpful and willing to refund our money. I couldn’t be more impressed with how easy the resort made it for me and my family in our time of need. Good people help good people. Thank you Tranquility!"

"I was very disappointed because the villa I received was not the one I had reserved. This was extremely frustrating. The villa assigned to me was a two-story unit with no bathroom on the ground floor. I was traveling with my elderly parents, who were unable to use the stairs, making the villa completely unsuitable for our needs. The listing and reservation details never indicated that the villa was a two-story unit. There were no photos or information showing that the accommodation had stairs,...

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"Excellent location for a family trip. Each cabana is a 2 bedroom apartment with their own laundry facilities. Property is very family friendly with plenty of things for kids to do."