"The location of Hotel Ballast is very nice, located on the river with a beautiful view of the sunset. It’s well maintained with the most helpful and friendly staff. One evening, a neighboring room had some rowdy kids running around and banging on the walls around midnight. I texted the front desk and within two minutes (not an exaggeration) they addressed it and the neighbors settled their kids down. I was completely impressed with their professionalism in this situation. I would certainly...

"What a beautiful property. Everything was maintained and the room was gorgeous. I enjoyed sitting by the fire one of the nights. We ate brunch and even had a cocktail at the gazebo. I will definitely be back!"

"No chairs on balcony. No spare trash can liners. Restaurant was not well staffed. One waitress who started she was doing three jobs causing delays in getting our food. All carts were stored on first floor entrance and none at handicap rear entrance. No freezer to keep ice packs necessary for meds. No diet sodas in vending machines. Toilet seat would not stay up kept falling down. Air conditioner stopped working but repaired in a timely manner b staff. No information provided at check in about...

"The spa was very relaxing. The staff professional. Enjoyed my visit there."

"Outstanding place to stay! The personnel were very professional, friendly and knowledgeable. Very quick check-in. The rooms were clean with no problems what so ever. Nice and peaceful. the pool and hot tub area are indoors, nice on rainy days. A must stay."

"Bathroom was dirty with hairs all Over the shower/bath. Surfaces were dusty in room and floor was sticky at entrance. Huge gap in window drapes so very bright in am which was awful since barely slept with the old and very loud and ever winding air conditioning unit. Have pics and video. Pool was filthy and the area itself was dilapidated and slapped together. Groundspeople walked around watering plants with rap blaring. I was flabbergasted at how lousy this experience was from the snotty front...

"Really like the space, it was clean, modern and ideally located"