"Friendly staff at check-in Breakfast was awesome."

"Average hotel with very good restaurant staff."

"The location is excellent. The reception staff provided friendly and professional service. The room was clean. We did not utilize the washing machine due to the presence of mold and an unpleasant odor, and the dryer appeared to be soiled internally. The kitchen was fully equipped with essential daily-use kitchenware."

"Room was excellent, staff are amazing, love staying here , that bit of luxury in downtown New Plymouth"

"Wouldn't rate 5star at all Was expecting more But overall was a good place to stay, breakfast was meh Had a great view,spa was relaxing Staff were very helpful and respectful"

"Very easy check in and great stay for my little family"

"It was all perfect"

"We arrived just before sunset and we were greeted by a beautiful sunset. Our cabin was on absolute beach frontage so the view was unobstructed. We poured ourselves a glass of wine and sat on the deck having a relaxing evening. The kitchen area had all the necessary items to prepare a meal but all cooking had to be done in the common kitchen, just behind us. We loved it so much we stayed an extra night and the receptionist offered us a favourable discount for the second night."