"Convenient to downtown Knoxville."

"The office closes early. I arrived around 8 pm and had to call to check in. The process was easy once I reached the person but I didn't receive instructions in my email. I liked the three pools and the grounds were nice. Centrally located in Townsend, with approximately 20-30 minute drives to Gatlinburg/Pigeon Forge."

"I love this hotel so much. The staff is so friendly, so helpful, and the rooms are so quiet. The beds are comfortable, the AC actually WORKS! I will always stay at this hotel when I come to town! Thank you Cumberland House!"

"No service. Had to get my own towels. No one stopped by to see if I needed clean towels. The staff was very accommodating. Breakfast was cold."

"Great stay! Clean room"

"Several of the other local hotels had free parking, or close by fur $7 at a garage. So paying $25 a night here was higher than average, but overall we had a good experience at the hotel."