"I had a very disappointing experience. I specifically booked and paid an additional €25 for an upgraded room, but upon arrival, I was given a standard room with separate beds—the most basic option listed on Expedia. This was already frustrating, as it did not match what I had paid for. The situation became worse with the air conditioning, which was not functioning properly. Instead of cooling the room, it was mostly blowing hot air, making the environment very uncomfortable. As a result, I...

"Unfortunately, it lacks a few basic amenities that are crucial for any traveler. The rooms don't have fridge nor mini bar, no phones, the hotel has no restaurant or cafeteria, the staff leaves at 11pm and comes back in the morning, no shampoo/conditioner in the bathrooms. They provide you with one bottle of water for the entire night. Good help you if you have a medical emergency or a stomach ache. Having said this, the staff tries really hard...maybe too hard! I received a call at my...

"Muy bien en todos los aspectos. Un hotel con mucho encanto y muy original. Se ve que tiene sus años, pero de ahí el encanto; y la decoración acorde a la temática. La habitación bien de tamaño, limpia y acogedora. El jardin grande y precioso. Muy bonito en general. Se admiten mascotas, pero no molestan nada. Ubicación muy buena, a poca distancia de todo. En cuanto al personal, un 10. Muy atentos y simpáticos. Si vuelvo a Laredo lo elegiré de nuevo, sin dudarlo."

"Sin recepción, pero de fácil check-in/out. Desayuno incluido no faltó de nada. Repetiría."

"Yes. The room was perfect and all the staff was professional and very accommodating. "

"Hotel correcto , excelentes vistas . "

"Todo estuvo de primera. la recamara muy limpia y confortable, el lugar muy bonito y el personal muy atentos y agradables."