"Perfect location if you are going to an event at PPG Paints Arena but the hotel was run down and there were hairs or eyelashes on our sheets upon checkin."

"Didn’t realize breakfast was not included. Toilet broke. Handy man came and fixed it. Good pillows. Great location. Needs updated. All in all not bad. Depending on where I am going in the Pittsburgh area I may or may not stay at that hotel again."

"Traveling with my husband, we chose this hotel specifically because it’s within walking distance to Butler Street and family. If you are into the modern industrial and a minimalist this is for you. We had a micro-room. We stayed three nights. The room is very sleek, black, gray, and white; high ceilings and tall, vertical windows. There were no unnecessary dressers or extra furniture around the room. The closet is open air shelves for luggage and rod to hanging clothes. Typical coffee amenities...

"The pool is either very dirty or stained black. Housekeeping took dropping off towels one morning as an excuse to not clean the room at all that day. Room service takes the phone off the hook and doesn't answer. Go downstairs and order the food yourself, they tell you to come back downstairs 9 floors and fetch it yourself or wait. The AC unit was old, was in disrepair and froze over at 3AM. Hotel front desk the next day would not even radio to find out if the repairs had been made and told my...

"Blaring alarm in the lobby when we arrived. They couldn’t get it to stop. First room we were given the door was stuck and would not close. It was hanging crooked on hinges. Had to ask for another room. That one was better, but had no hairdryer and a fridge that was left unplugged so took hours to cool. The entire property was in a transitional state with old wallpaper coming off and prior cheap paneling and counters still in use. Not as much as a bottle of water in the room. Loud “jazz...

"Breakfast was fine, about what you'd expect we shared here for the proximity to PNC Park, the area is great, lots of bars and restraunts, couldn't ask for a better area to stay in. "

"Great location"

"Polite staff greeted us and checked us out. They were very honest/helpful, when we inquired about an early check-in. We didn't stay long, so didn't have much interactions with the staff or amenities, but would happily stay here again!"

"Nice room, I requested room update"

"Very nice hotel. It’s a plus they take you to the airport and pick you up. Parking is free."

"Very nice place, and Jackson's Restaurant is next door, which is a bonus!"