"M a regular at ur hotel n had a really pleasant experience. The hotel is spotless, n the staff were incredibly friendly n welcoming throughout our stay. The room was comfortable, n all the amenities were well-maintained. That said, I do feel that the pricing is on the higher side. As a regular customer who enjoys staying here, I was hoping for a bit of a reward or discount for returning. It would be great to see some sort of loyalty program or special rate for returning guests to make it more...

"It was a pleasant stay at Hotel Sumitel Spa n Resorts. Everything was as per our expec tations. There should be some improvement in toiletry items. Towels were old and to be discarded now. Comid lid was not fixed properly. But overall we liked the ambience. And the most beautiful part is that you can see the beautiful view of Kanchenjunga from your rooms. Thanks. "

"The hotel "

"Great location, friendly helpful staff, comfortable rooms but are now showing their age but still at a good standard for India. Restaurant are very pleasant serviced by attentive staff. "

"Yes"

"The room was damp, and moldy smelling. All the bedding was damp and wet. The pillows were visibly moldy and unclean. It was a struggle to get the staff to provide new and clean and dry bedding. There was no heat source in the room. The hot air blower provided was unusable as had electrical sparks during use. There was a light that flashed all night even though the power was switched off to the light. The manager and front desk staff only wanted us to leave so that they did not have to deal with...

"Good"

"Beautiful hotel with spacious and confortable rooms. Personnel is also very friendly. There is only 2 dowsides: the restaurant had almost nothing available (wrt menu) and the hotel is little bit far from city center (20 min by walk). Bit overall I recommand this hotel."

"The staff are lovely and helpful and hotel is quite nice. Its location is also very central. The hotel room was quite cold, however, due to gaps between the windows and the window frame. The hotel offers heaters but these are reasonably pricey. I was able to manage in November but I suspect it would be miserable in December and January. Also the hot water supply was inadequate. It took 20-25 mins to heat up and I found that I had to turn up the heat every minute to keep it reasonably warm."

"Great value for money property!! Loved my stay here. "