"10/10 service / clean room / breakfast was great "

"No había cafetería"

"The location of this hotel is perfect! It is across the street from the Royal Palace and within walking distance to Gran Via, Plaza Major, Plaza del Sol, etc. Staff was nice. Only thing was, I stood for 4 nights and the AC did not work. I brought it up to their attention twice and no one stopped by to take a look at it. They gave me instructions over the phone and it still didn't work. They also didn't have an Iron in the room.. I asked front desk for one and they said they didn't have enough...

"Great location since is very closed to the airport, the hotel was very clean and the bed very comfortable. But we couldn’t sleep because the room air conditioning was not working properly, we called the reception and gave us instructions on how to reset it but still the air was not cooling. So for that reason we couldn’t rest. "

"Excellent séjour ! Nous avons réservé 3 nuits pour participer aux 10km de Madrid et tout a été parfait ! Nous sommes venus de Bordeaux, le personnel a été très agréable et accueillant, établissement chaleureux et très propre tout comme les chambres. Il manque juste un petit frigo dans les chambres pour pouvoir y ranger bouteilles d'eau, boissons etc au frais. Nous reviendrons !"

"The room was very basic but comfortable for a short stay. Breakfast was great, the rooms need a desk and microwave. Smiley team were nice and helpful."

"部屋に全く何も備品がない、水だけありました。冷蔵庫の水以外の飲み物は有料なのか無料なのか表示なしです。"

"Buena relación precio calidad de servicio. La ducha caliente no resiste mas de un baño, la segunda es templada, y la tercera es fría."