"Very good "

"Welcoming front desk staff"

"Room was great and jacuzzi was even better!! Shirley is very welcoming. Ang the waiter in the restaurant was so good. The bald one. Sorry for the description. Overall, pleasant 2 nights stay in ELK to celebrate the birthday of my wife!! Will surely be back"

"Excellent staff"

"We were disappointed with the cleanliness of the bathroom. The floor was quite dirty and felt sticky on our bare feet. My daughter dropped some lotion on the floor and went to wipe it up and the dirt that come off the floor when she wiped it was absolutely disgusting. The carpet was also sticky and felt unclean. We had to leave our shoes and slippers on all the time. My white socks were brown after the first hour in the room. They were new white socks! Bedding appeared clean and bed was...

"We booked this last minute and got a really good rate. Our room was on the main floor and very quiet, just around the corner from elevator 'B'. Very convenient to underground parking and to the pool & fitness room. We were impressed with the cleanliness and updated features like a heated floor in the bathroom and lighted mirror. There was no view in our room and there is no dining on the property but we enjoyed a credit to dine at several nearby places. We chose "Good Folk" at the nearby Otter...

"Nice room. Easy parking clean "

"Yes the room was spotless - all of staff and amenities were excellent "

"Loved : check in was quick and flawless. Nice pool and hottub…. Nice room … good breakfast …. VERY friendly staff! Loved my room service meal. Cajun chicken sandwich and beetroot salad. Yum !!!!! "

"Great time spent at the hotel. Great place to stay with our big family! Will definitely go again!"

"Staff courteous, room was clean and quiet neighborhood "

"Lovely hotel on the Main Street in Banff. Super convenient, walkable location. Comfortable rooms and friendly staff. Parking can be a challenge to find."