"When I arrived the woman said there was no reservation for me, that they were full and that they do not have an agreement with Expedia. I could find no other place to stay that night. It’s unclear to me if this issue is with Portal Austral or Expedia. Lame! "

"Very clean with a very comfortable bed. The breakfast was a great start to the day. Victoria is a very gracious hostess and we enjoyed getting to know her. We would stay here again."

"O atendimento do proprietário e sua equipe foi de nível exemplar, muito bom atendimento, carisma e serviço. As acomodações foram excelentes, novas e muito confortáveis. Ficamos muito satisfeitos com o atendimento e a escolha que fizemos."

"La ubicación de las cabañas es perfecta a orilla del lago con vista al volcán, estuvimos en las cabañas Elite, disfrutamos la piscina, hot Tub y la cafetería. Muy buen servicio, nos vamos felices, buen descanso en un lugar hermoso "

"Hotels informó que eran unas cabañas y nos dieron un apto en la ciudad, "

"Amazing location and views. Mattress could be updated, but otherwise we had a fantastic stay"