"The carpet in our room felt sticky weird. I don’t know if it had a cleaning solution on it but it got the bottom of your feet dirty/sticky."

"Eagles Ridge is looking a lot run down. The proprty needs a refresh, 1. pool tiles are cracked and falling off. Pool deck is chipped and cracked. 2. rooms was in need of a deep clean, and repair. baseboards are falling off and dirty. 3. property needs a good trim, grass was long & unkept"

"The room was amazing minus the AC unit overheating constantly during a heatwave. But that’s to be expected for the same reason. The pool area felt like a sauna, and was way too hot, but the water was perfect in both the pool and hot tub. The staff did acknowledge the high heat in there!! Which is very hard to come by for some places. It sits next to a couple of sit down restaurants and fast food places, which was very convenient for a family with a small child. Over all it was a 4.5/5 stars....

"Had a room on the 2nd floor and they did not have an elevator. Besides that, the place was great!"

"Interesting hotel built in the early 1990s. There are still things visible from that era, however the hotel has been updated a bit. If you are looking for high level comfort, and luxury, this place isn't for you. But it is comfortable, and kind of cool in an old-fashioned way. Large parking area is in the back, just drive into the alley behind."

"The rooms were very clean with plenty of guest soaps and extra towels. The office had a kiosk with a very helpful person on the screen to assist you with your needs explain how to get your room key."

"The rooms we reserved were not available. Staff upgraded us to two different rooms. One room was good the other had a portable A/C unit. Upon entering the room it was 79*, fridge was brand new but still had all the packing inside yet. Hot air was coming in the window due to poor sealing around the portable A/C unit. Staff said no other rooms available Due to wild fires. Gave us a box fan to help with room temp. Due to this and the wild fire smoke we woke up to very strong smoke smell in the...

"Appreciated the fact that we were able to secure this almost last minute reservation. It served our our purpose well. Breakfast was a nice perk with healthy choices. WiFi password could be more clearly stated on key card packet or just posted in room."

"This hotel experience was so awful I checked out 1 hr after arriving and told that a clean room fan was not available! The room was one of there “family rooms.” The room was filthy: -Multiple heavy water or waste stains on ceiling panels - Pet urine spot on carpet - Bathroom floor and toilet had hair and dirt around it. -Room fan was caked with grime and dirt -Room window wells and screens full of bird poop and grime - What appeared to be mouse dropping in a corner. Front desk staff said they...