"I didn't like the fact that what I thought I booked was a hotel room, but in fact was a unit independently managed by Vacasa. That should be disclosed before the booking, not after."

"I didn't like the room location because it was near the highway. Late at night and early morning, traffic was noisy. The room was okay but the bathroom toilet needs an upgrade due to filling and flushing took many flushing and slow to fill. The bathroom sink leaked and there was no way for me to stop the leak. There was no internet for television and the remote control didn't work. There was no place for dining or order food nearby. The bed was very uncomfortable because it wasn't firm....