"Stayed 3 nights and 2 days in a row after being out. We came back to a humid ass room cuz something breaker tripped on the AC. Maintenance guy was nice n polite but the fact that we had the issue more than once shows that repairing issue was not a priority. Called the front desk at least 3x the 2nd time and not even told I was being placed on hold but instead placed directly on hold. A simple, "hello, can I place you on hold?" Would have been nice. By the time I made it down stairs to tell them...

"The Valencia was the perfect river walk hotel,...the staff was friendly and helpful, the room clean and very spacious, the architecture beautiful, it was close to all the amenities And it was reasonably priced. "

"Love the place and location and will stay again, but my bed was very uncomfortable and my TV didn’t work for about an hour. Great location "

"My favorite hotel in San Antonio. Always a pleasant stay. "

"The staff was extremely helpful and friendly. "

"Amazing experience!"

"Excellent service all the way around. "

"Had to call to get the tub fixed but was given free breakfast"