Vacaciones en Zümrütkaya

fiyat performans olarak iyi bir otel, yemekler biraz tekrara dusuyor oglen ve aksam ayni mezeler servis ediliyor, otel temiz odalar temiz ondan yana bir problem yok beni̇m rahatsiz oldugum iki konu birincisi otelde eğlence eksik havuzbasinda muzik yok aksamlari da eglence dusuk, eglence olmadigi zaman havuz basinda ne muzik var ne ışık, ikinci en rahatsiz oldugumuz konu havuz, o kadar sicak ki hamam suyu yaninda ılık kalır. Bir de şikayetim denizde ki snack bar otelden bağımsız olarak çok kötü. Ama genel olarak otelden memnun kaldık özellikle çalışanlar ilgili, güler yüzlü ve hoş sohbetli. Ramazan abi, Bünyamin abi ve İbrahim abi çok iyi insanlar

We spend a whole week in the hotel. Since the beginning everything went not well. We were traveling with some friends, we requested to be close and well… it was “not possible”. The first night while having dinner we were eating and they take off our plates while literally eating! Next day they turned off the lights while eating dinner, 20 minutes before the end of the time. One night we come back to the hotel and they didn’t let us get in the hotel with the taxi, they leave us at the loading dock, in the back part of the hotel, I really don’t know at which point a 5 * hotel decided that is a good idea to forbid the entrance to some guest, we were with 2 kids, one in a stroller and another 8 years old. They leave us in a dark and creepy place . I really don’t know how they dare to treat guests that way. Another bad thing was the room… the shower was dirty and the shower door didn’t close, it was awful. They have stuff to make a fast coffee but they don’t provide cups, they have paper cups. I would understand this if the reason was safety but I don’t think so because they let people to get in the pools and in the beach use glasses. I do not recommend this hotel, the building was good but the service makes it a bad place to stay, if you think you are going to be in a 5* resort you are wrong, at least is a 2-3* Never again!

Amazing food and very modern facilities

Everything in the best conditions 👍 Overall, we had a great vacation. The swimming pools were amazing, the food was delicious with plenty of variety, and the nightly shows were very entertaining. The staff was friendly and always willing to help. The resort is wonderful overall, though the rooms could benefit from a little modernization to match the quality of the rest of the property. With that improvement, the experience would be even better. Despite this, we had a wonderful time and would gladly consider visiting again.

El personal es muy atento y la comida muy buena. Ideal para familias y parejas.