Hoteles cerca de Zona natural Wagner - Edmonton

"Todo bien"

"Needs to improve the clean service on the common áreas of the hotel"

"Hotel was fine. However cleaning staff need to double check room cleanliness before checking new guests in. Bathroom toilet lid and the seat had long dark hair stuck to them. Couldn’t miss it if you tried."

"Everything was great. The only issue that we had was that we were locked out of our room at 12:30 AM because the key stopped working and there was no staff at the front desk for about 20 minutes."

"Staff definitely not friendly. Not trained in customer service. When we checked in we were told one of the rooms were upgraded to a suite. They gave the upgraded suite to my kids. That's stupid. Also the elevator was not working so they took the kids with a porter to the suite and the porter didn't help carry the luggage up the 6 flights of stairs expecting the kids to do it. Also it rained during our stay and I asked for umbrellas as most hotels have umbrellas and the front staff said...

"The staff was exceptionally friendly and helpful! Also every day our room was cleaned, our bed was made and clean towels were left. This is unlike many hotels which now will not clean a room until you leave and you have to practically beg at the front desk to get fresh towels. This was a stay that was outstanding for the effort the staff made to make us feel welcomed and appreciated."

"Amazing place"

"Nice"

"Very clean and quiet place."

"We didn’t use any of the amenities but the room was great and we slept great."

"Room was very clean and even though we were next to the elevator we found it very quiet."

"Wonderful staff and amenities."

"Every thing good"

"We really liked being in this hotel, in was comfy, safe, warm and very closed to the Edmonton mall. It was also clean and the staff was very nice all the time. They have also breakfast that is useful for you to not go out but right there you also have Smitty's restaurant if you want something different or if you want a nice lunch or dinner. We would definitely come back."

"Very friendly and helpful staff at this hotel."

"Unfortunately, my stay was very disappointing. The room was extremely small and located in the basement near the pool, which made it quite noisy throughout the stay. The service was also poor, and overall the experience did not meet my expectations. Considering the amount I paid, I expected much better value, comfort, and customer service. I hope the hotel takes guest feedback seriously and works on improving both the quality of the rooms and the overall guest experience for future travelers."