6/10, Acceptable
Bonny J
Viatge en parella, Viatge en família
3 d’ag. de 2025
Què li ha agradat: Personal i servei, comoditats
This is a good option for Yakima, maybe the best overall in terms of safety, price and location. The hotel does well with staff friendliness and being helpful. However, it desperately needs to have the carpets and chairs steam cleaned in the public areas. I was afraid to sit on most of the lobby chairs because of how filthy they are, and there were stairways which were never cleaned with pieces of popcorn on them for days. A suggestion for the management is to have cameras in the lobby and hallways. Overall, I would stay again because the rooms were fine and appreciated having the ironing board to deal with wrinkled clothing from the trip, and the breakfast has plenty of choices including hot items. We tried the in-room Keurig beverage maker once, for the green tea, and it was so bad we threw it out (and we don't like to waste but it tasted not ok). It would have been a lot nicer if there were real mugs and glasses in the rooms instead of paper and plastic. I also wondered about what is being done with all the plastic and paper waste from the disposable utensils and plates from all the guests, day after day. This seems incredibly wasteful. Again, don't get me wrong, in the big picture I definitely would stay again but I would hope at least that the carpets and floors and upholstered chairs would be cleaned more purposefully and regularly, as well as put a bit more attention to detail on the floors in general. Bed was quite comfortable. Thank you for a good stay.
Bonny J
Estada de 5 nits (jul. 2025)
