Camp de Golf Wynn

I booked and paid for a fountain view for my birthday with my children. When we arrived they had given my room away. They said they would give me a garden view and I could change after our first night. It ruined our entire trip as it made us have to cancel plans we had the next day to be able to change rooms. The manager didn’t care and said that was the best they could do. Do not recommend.

I mean , the hotel looks luxurious and all. But the service and help I got from staff were below any minimum expectations. Hampton inn will give you better care and service as a guest. To start , it was nearly impossible to get a hold of the front desk (their AI phone doesn’t work), had to use international roaming calls from my cell to get a hold of front desk… pool service was awful, apparently having a picture of ur passport and the room number matching that is not enough to order a single beer… and to top all that , instead of being greeted by front desk (gold hhonors) “hello welcome to Conrad”, we were not giving the base respect of an eye contact and were told to check in the in the other line, even though everything was empty… again, you will have better manners and guest services at any Hampton inn. All in all, this is just facade hotel with horrible services. You will find better stay in Las Vegas for the same coin.