4/10, Deficient
Riley
23 de des. de 2025
Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions
2.5 stars. Check in was a long wait and painful. Understaffed at the front desk and throughout the amenities. Poor signage throughout our visit. Rooms were great. Skyline was awesome.
Trace chophouse was very disappointing. Cold food and missed the detail i expected from a high end steakhouse. Don’t wast your time. Service was mid. Dinning area was dirty.
The Christmas experience was ok. The Santa village was lame except the hot chocolate. Pictures with Santa was worse time in traffic. Put a Santa in lodge. There is nothing exclusive except the candy cordial.
The classes were the worse. Kids horsing around in the pool during pool Pilates is lame. And you moved the tai chi off the property . Speaking of property, Cafe 1925 and Starbucks is off the property. Take it off the site! That’s a scam!
Soritas coffee was terrible! They ran out of food! And understaffed!
Festival of Lights , zoo , and spa were great.
Really overrated. Staff was not super friendly. Felt touristy.
Riley
Estada de 2 nits (des. 2025)
