2/10
Booked apartment from Expedia in Washington DC, Crystal City for a 5 night stay. It was a listing for “Restful Stay in DC Apartments”. The day before the trip I received an email from Wehost, who is in the renting agency of the apartment. They stated I would need to pay an additional fee of 10$ a day per person (for only 2 people maximum) to use the pool at the apartment. As a family of 5 this pool was originally part of the selling point. This was an added undisclosed fee. There was ZERO mention of me having to pay more money for the pool upon checking in and only 2 people in our family could use the pool! This is a breach of the FTC Ruling that went into effect on May 12, 2025 of unfair and deceptive fees pricing tactics by short term leasing agencies.
At checked in we noticed the lobby was extremely old and not what pictures presented online. They had cockroaches on the floor. When we got on the floor of the apartment it smelled of marijuana. Upon proceeding into the apartment we discovered photos in listing were misleading and I realized I had been scammed. The apartment was filthy, dated ,and smelled. I immediately checked beds for cleanliness. We discovered bedbugs. After discovering the bedbugs we immediately vacated the room and returned the key to the “keycafe”. I have reported to Expedia (who I booked the trip through) and they were unable to ratify the situation. Disgusting all the way around! Be smart, run and do not make the same mistakes I did.
Maggie
Se alojó 5 noches en junio de 2025
