2/10 Horrible
Jim & Shirley M.
29 de ago de 2025
It rained the night we were there resulting in a leak in the ceiling of the living room. That night around 2:am our daughter and granddaughter awoke to a bat in their bedroom which started flying around the common area of the loft. Consequently, we all slept in our bedroom in the same bed for the duration of the evening getting very little sleep. I called our host, Allie, again in the morning and she was very understanding and said she would give us a refund which I thanked her for. However, VRBO would not refund their fees (50.00) which I feel is wrong and not very customer friendly. I did get the refund minus VRBO's fees that Allie said she would do. There is a fireplace in the unit, but I couldn't find the switch for it or instructions on how to use it. They also did not supply soap for the shower; luckily we had some with us. Once again I want to thank Allie for her help getting our partial refund and for her understanding.
Jim & Shirley M.
Se alojó 1 noche en agosto de 2025
