4/10, Deficient
Rodrigo
Viatge en grup, Viatge en família
29 d’oct. de 2025
Què li ha agradat: Neteja, estat de l’allotjament i instal·lacions
Què no li ha agradat: Comoditats
I’ll start with the good: the staff at Spark by Hilton Vienna were extremely friendly and eager to help. The room was spotless, and the breakfast was excellent, lots of options and everything was fresh and high quality.
Now for the downside, which unfortunately overshadowed everything else: the room was unbearably hot. For me and my wife, a good hotel needs three basic things: a comfortable bed, a clean room, and a clean bathroom. The cleanliness was perfect, but the comfort part was a complete miss. I discussed the heat issue with the staff several times, and they explained that the air conditioning doesn’t activate when outdoor temperatures drop below around 16–18°C. Still, that didn’t help me sleep. I barely slept for two of my three nights, and one night was so uncomfortable that I went down to the lobby multiple times, at 1 AM, 3 AM, and even 6 AM — just to cool off by stepping outside.
I asked repeatedly if a fan could be provided, but unfortunately, they didn’t have any in the hotel. I was honestly close to buying one myself just to make it through the night. The windows are locked for safety reasons, which I understand, but even window screen option would really help.
It’s a shame because the hotel itself is well kept, the staff are genuinely kind, and breakfast was one of the best I’ve had at this price point. But the main purpose of a hotel stay is to get good rest, and I couldn’t sleep at all. Because of that, I didn’t enjoy my stay or have the energy to enjoy
Rodrigo
Estada de 3 nits (oct. 2025)