4/10, Deficient
Rebecca T.
5 de febr. de 2026
We distinctly got the impression that they don’t rent out this house very often. The shaded area of the pool deck was covered in bird droppings and the windows were obviously unclean. The lack of an instruction manual for the features of the home was a strong hint, as the climate control, dishwasher, oven and televisions clearly needed them. We also had to ask for the WiFi password, which is unusual.The host was quite accommodating during the booking process and the early part of our stay. We were taken aback by the sudden change in tone from our host when we brought up the fact that the home were not being heated and had become quite cold (low 60’s). There was going to be a cold snap coming over Florida so we were concerned.A handyman came out and seemed to think that everything was working, but only checked the thermostat. The attic stairs were down and we went up to see if there appeared to be anything wrong with the hvac system. We took pictures of the control panel and asked the host if everything seemed okay. Instead they complained to VRBO that we did something inappropriate (pictures were not posted publicly).From that point onwards there was no communication except to tell us that we were free to leave and take a refund for the unused days. That was not an option for us.This was very disappointing. The farm was quite attractive, the pool area(when warm) is gorgeous and there is plenty of room for a large family gathering. We won't be returning.
Rebecca T.
Estada de 9 nits (gen. 2026)