Vall Santa i Santuaris de Sant Francesc

Overall a very nice stay at this hotel. I am new to Rome so it is difficult to say what the standard usually is but this hotel is in a quiet and safe part of town but still withing walking distance of very nice restaurants (Osteria Urbana is great!) and the Bologna Metro station. We decided to walk to the Colosseum which took us 45 minutes going past the Fontana di trevi. The view from the patio is very beautiful with lush vegetation and quite a few green parrots to keep one looking ever towards the sky. The breakfast buffet is OK, nothing spectacular but there is a wide range of alternatives. Staff is very helpful and always on hand and we enjoyed every interaction with them as they are so kind and warm. One negative for us was the lack of free bottled water which I do think should be standard in an hotel but that is perhaps just a personal thing for us.

Location is probably the best location I could’ve ever picked out in all of Rome. It is literally steps away from so many sites, delicious restaurants, the best shopping in the world. The location really made up for any other unfortunate points about saying at this facility. Unfortunately, with having a phone number from outside the company communication with check-in wasn’t the best. The facility tried to call me but the call didn’t go through so when it came time for check-in, it took longer than usual since it was after check-in time. There is no actual physical person at the desk at all times, but there is an emergency number that you can communicate with. Unfortunately, it was not the most comfortable bed that could be improved. This did not ruin our trip whatsoever