Ryokan en Val-d'Isère

"Customer service was outstanding. Reception staff were extremely helpful. Very relaxing pool. Very nice steam room and sauna. The spa staff were excellent and the treatments were first rate. The rooms were very comfortable and cosy. The boot room was spacious. The only slight criticism is that the lockers are not ventilated or heated. The breakfast was very good for a 3* hotel. We ate at the restaurant twice and both meals were excellent. The dining room/breakfast room is more like a cosy salon...

"Les lits sont terribles ! Les matelas devraient être remplacé au plus vite !"

"The rooms are a bit tight, but really nice. A bit off center but within a 5 minute walk from town. The staff is always helpful! Next time in Vald'Isere I will definitely stay there again, they make you feel at home!"

"Les Crêtes Blanches is an old, dirty and uncomfortable family run hotel. It claims to offer a savoyard family home experience but to deliver that it needs a major renovation of the entire building and an serious upgrade on bedding and bathroom standards. At 400€/night, it is way below market standards of cleanliness and comfort. It's a good example of an establishment taking advantage of high demand to charge whatever they feel. It isn't worth more than 150€/night, and I'm being generous. And...

"When making the booking, we paid extra for bed linen and towels. Upon arrival, neither bed linen nor towels were present in the apartment, which we immediately reported to you. Unfortunately, it took a long time before we received any response. When you eventually replied, you acknowledged that the ordered bed linen and towels could not be delivered due to problems with your vehicle. We were then asked to solve the problem ourselves by renting linen elsewhere in town, which we find completely...

"Pas de drap fourni Anciens draps sales Taie d’oreiller très sale Deux plaques de cuissons allumées Deux pièces arracher poser sur la baignoire Baignoire sale "

"Apparemment très sale, j’ai fait le ménage moi-même le premier jour, entreprise de ménage pas sérieux."