Hoteles con spa en Upper West Side

"I booked a 3 week stay at this hotel and my room smelled like cat pee and amonia. I requested a change of room as this smell is unsafe to breathe by all means and the person from the front desk refused to change us even though there was a room available. After some hours with the smell not going away, I requested the head of manteinance to come and check out the smell which I suspected came from the old air conditioning or the carpet. I heard that the front desk person said the carpet had just...