6/10 Normal
Heena
Viaje en familia con niños pequeños
8 de sept de 2025
Aspectos positivos: Limpieza
Aspectos negativos: Servicios y instalaciones y estado del alojamiento
Enjoyed the prime location and rice fields. It’s nearby market area as well as ubud palace!
The bike rides were amazing and staff was friendly. Some feedback on room hygiene since we were staying with our toddler that we expected the towels to be exchanged by new ones if we keep them on floor indicating they needed to be replaced, but it wasn’t done till we informed about it to the staff. Secondly, the bed and amenities were of low quality. The bed used to shake a lot while sleeping, impacting our sleep. Since one of the low quality shower gel container got broke accidentally, they charged the brand new price though it already had cracks and we felt cheated due to the same. Basic amenities such as tooth brush, water bottle were chargeable as well. Breakfast was feat however we could have healthier options instead of instant noodles everyday for vegetarians. Appreciate the staff taking time to cook and ride us.
We got to listen from the manager about how he is being hospitable by serving our son breakfast though it was already included in the package when we asked him if the broken container price could be negotiated since it was already used and is of lower quality on our last day. It was a little unprofessional.
Overall it is good for 1-2 day stay and has 3 star decent experience because of the bike access and view but it lacks 4 star amenities
Heena
Se alojó 4 noches en septiembre de 2025
