6/10
We liked the room it was spacious with a comfortable bed.
The bathroom had a large walk in shower which was great.
We did not like that the staff were more concerned about what tip you would give even for just putting a drink in front of you on the bar.
Even for the free breakfast we were presented with a zero bill and prompted to give a tip.
I found this most bizarre.
The seaweed on the beach made it very smelly not the hotel’s fault but there were no attempts to clear it in the 4 days we were there.
The beach bar/club was very shabby. Really just a hut with old wooden tables and chairs.
The outdoor pool although it looked a decent size in the advertising was really small!!
Quite a disappointing experience.
We did like Tulum town good restaurants and bars a reasonable prices.
The hotel bar was expensive.
Andrew
Estada de 4 nits (juny 2025)